Healing Emerald Wellness Spa & Training Centre
Expert Consulting
Led by Ms. Davis, an industry expert with over 15 years of experience.
Staff Training
Hands-on consulting to elevate your spa team and refine service delivery.
Operational Setup
Practical guidance on pricing strategy, workflow design, and pre-opening support.
Elevate your spa business with practical consulting in staff training, spa operations, and pre-opening setup, led by Ms. Davis (Beauty Trainer, 15+ years in the industry).
Problems we solve for spa operators
- • Inconsistent service quality across staff
- • Weak pricing and treatment menu positioning
- • No clear pre-opening or growth system
Consultancy overview
A practical spa growth engagement focused on operations, service standards, team capability, and client experience.
What is included
Spa operations audit
Review workflow, hygiene standards, and service execution.
Team coaching sessions
Hands-on coaching for sales, consultation, and treatment delivery.
Menu and pricing refinement
Align treatments and pricing with profitability and demand.
Deliverables
- • 30/60/90 day action plan
- • Service SOP checklist
- • Updated treatment menu recommendations
Consultancy pricing
Starter
For spas needing focused setup guidance.
- • 1 strategy call
- • 1 implementation session
- • Action checklist
Pricing Structure
- Consultancy Session: JMD 25,000 (one-time)
Growth Retainer
For spas needing ongoing implementation support.
- • Bi-weekly support
- • Team training
- • Monthly KPI review
Pricing Structure
- Monthly Retainer: JMD 65,000 (monthly)
Process
- Discovery call
- Business and service audit
- Implementation roadmap
- Weekly execution support
Frequently asked questions
Do you support new spas before launch?
Yes, we provide pre-opening support for setup, staffing, and systems.
Can this work with a small team?
Yes, the recommendations are adapted to your team size and budget.
How this compares
DIY approach
Slow trial-and-error with no implementation support.
Our consultancy
Hands-on implementation, team training, and accountability.
Success metrics we track
Lead response speed
Time from inquiry to first response
Conversion performance
Inquiries converted to confirmed clients/students
Operational consistency
SOP adoption and team execution quality
Feature explainers
Diagnostic audit
We review your current systems, identify bottlenecks, and prioritize high-impact fixes.
Implementation support
We help your team execute the plan with practical templates, workflows, and reviews.
People
Alicia Davis
Certified Spa Trainer•16+ yrs experience
- Cruise Ship Therapist — OneSpaWorld
- Trained in UK & other countries abroad
- Prev. Strawberry Hill & Face Place Salon
Other Programs
Explore our other educational offerings
